At Animal Clinic Inc. of Chattanooga, we are a two-practice full service veterinary hospital. Below are some typical FAQ’s that might help answer any questions or concerns. Please feel free to call either location for any other concerns you might have about your pet.
What are your hours at Animal Clinic East and Animal Clinic Downtown?
Animal Clinic East:
Hours of Operation
Monday - Friday 7a.m. – 9 p.m.
Saturday 7 a.m. – 9 p.m.
Sunday 10 a.m. – 6 p.m.
Animal Clinic Downtown:
Hours of Operation
Monday - Friday 7 a.m. – 6 p.m.
Saturday 9 a.m. – 3 p.m.
How can I schedule an appointment for my pet?
You can call either location to schedule an appointment with our Customer Service Representative during our operational hours or make an appointment online at your convenience. New clients can also fill out our new patient paper work here ( insert link ).
What is the price of an exam?
We charge $52.00 for a doctor’s exam. For new clients, we require the exam fee to be taken up front as a deposit, which will be placed as a credit applied to your final bill.
Does your practice take emergencies?
Yes, at both locations with no additional emergency charges. Animal Clinic East is open 7 days a week. After 9 p.m. we recommend sending your pet to R.I.V.E.R (423) 698-4612.
Do your clinics take walk-ins and drop-offs?
Yes, we accept drop-offs and walk-ins and we have late open hours for your convenience for pickups. We also take in emergency walk-ins.
Do you offer payment plans?
We accept CareCredit—it’s a low-interest monthly financing option that many use in times of medical crisis.
Does your practice see exotic pets?
Yes, we see birds, small mammals, reptiles and small primates (by appointment only).
Exotic pets we do not see: Anything illegal in the state of TN (i.e. turtles/tortoises, great apes, venomous reptiles, food animals such as chickens and pigs)
What should I expect for my pet who is scheduled for a surgery?
All morning surgeries require drop off between 7 and 8 a.m. the day of surgery. Afternoon surgeries are required for pet to be dropped off no later than 11 a.m.
NO FOOD OR WATER for canine or felines after midnight the night before surgery.
A veterinary technician will go over all options and any questions you might have the day of surgery.
Once your pet’s surgery is completed a technician will call to check in with you about the status of your pet and what time to pick up.
What type of procedures do your hospitals preform?
Beside our routine surgeries, we also do complex surgeries like orthopedic surgeries, endoscopic procedures, chemotherapy and much more.
When can I expect my pet’s lab results?
On select procedures we have same day laboratory results including blood panels, heartworm tests and stool sample checks.
Does your practice offer health certificates for my pet to travel?
Yes, we offer international and interstate health certificate for pets that travel.
Boarding and Grooming FAQ’s
Do you offer grooming services?
Yes, we have full grooming services at both locations, including those that need sedation. Available 7 days a week at our east location and five days a week for our downtown location. We require rabies vaccine to be current. We can give the rabies vaccination while your pet is being dropped off for their groom.
Do you offer boarding?
Yes, we offer boarding for all species we see! Require FVRCP/Rabies & Feline Leukemia Vaccine on cats and DHLPP/Rabies/Bordetella vaccines for dogs, Distemper/Rabies for ferrets. We can give the appropriate vaccinations your pet needs to board during their stay with us.
What do I need to bring when I board my pet?
We want to make sure your pet is as comfortable as they can be during their stay away from home. We recommend bringing their regular food and any daily medication your pet takes. We do feed high quality food (Royal Canin) in our kennel, specifically made to prevent gastrointestinal upset if you do not bring your own pet’s food.
Can my pets board together?
We allow pets of same species (at owner’s request) to board in cage together.