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FAQ
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FAQ

At Animal Clinic Inc. of Chattanooga, we are a two-practice full-service veterinary hospital. Below are some common FAQ’s that might help answer any questions or concerns. Please feel free to call either location for any other concerns you might have about your pet.
What are your hours at Animal Clinic East and Animal Clinic Downtown?

Animal Clinic East:
Hours of Operation
Monday – Friday 7a.m. – 8 p.m.
Saturday 7 a.m. – 8 p.m.
Sunday 10 a.m. – 6 p.m.

Animal Clinic Downtown:
Hours of Operation
Monday – Friday 7 a.m. – 6 p.m.
Saturday 9 a.m. – 3 p.m.
Sunday Closed

How can I schedule an appointment for my pet?
You can call either location to schedule an appointment with our Customer Service Representative during our operational hours or make an appointment online at your convenience. New clients can also fill out our new patient paperwork here.
What is the price of an exam?
We charge $58.00 for a doctor’s exam. For new clients, we require the exam fee to be taken upfront as a deposit, which will be placed as a credit applied to your final bill.
Does your practice take emergencies?

Yes, at both locations. After our closing time, we recommend sending your pet to R.I.V.E.R (423) 698-4612.

Do your clinics take walk-ins and drop-offs?
Yes, we accept drop-offs and walk-ins, and we have late open hours for your convenience for pickups.
Do you offer payment plans?

We accept CareCredit—it’s a low-interest monthly financing option that many uses in times of medical crisis. From routine appointments to emergency situations or surgeries, the CareCredit card gives pet owners the peace of mind needed to care for pets big and small.

Unlike traditional pet financing or veterinary payment plans, the CareCredit credit card gives you the flexibility to use your card again and again for your pet’s procedures. Click here to learn more about CareCredit.

We also accept ScratchPay. ScratchPay is a third party loan service provider specifically for clients needing veterinary care. Click here to learn more about ScratchPay.

Does your practice see exotic pets?
Yes, we see birds, small mammals, reptiles and small primates (by appointment only).
What should I expect for my pet who is scheduled for surgery?

All morning surgeries require to drop off between 7 and 8 a.m. the day of surgery. Afternoon surgeries are required for the pet to be dropped off no later than 11 a.m.
NO FOOD OR WATER for canine or felines after midnight the night before surgery.
A veterinary technician will go over all options and any questions you might have the day of surgery.
Once your pet’s surgery is completed a technician will call to check in with you about the status of your pet and what time to pick up.

What type of procedures do your hospitals perform?
Besides our routine surgeries, we also do complex surgeries like orthopedic surgeries, endoscopic procedures, chemotherapy and much more.
When can I expect my pet’s lab results?
On select procedures, we have same-day laboratory results, including blood panels, heartworm tests, and stool sample checks.
Does your practice offer health certificates for my pet to travel?
Yes, we offer international and interstate health certificates for pets that travel.

Boarding and Grooming FAQs

Do you offer grooming services?
Yes, we have full grooming services at both locations, including those that need sedation. Available 7 days a week at our east location and five days a week for our downtown location. We require a rabies vaccine to be current. We can give the rabies vaccination while your pet is being dropped off for their groom.
Do you offer boarding?
Yes, we offer boarding for all species we see! Require FVRCP/Rabies & Feline Leukemia Vaccine on cats, and DHLPP/Rabies/Bordetella vaccines for dogs, Distemper/Rabies for ferrets. We can give the appropriate vaccinations your pet needs to board during their stay with us.
What do I need to bring when I board my pet?
We want to make sure your pet is as comfortable as they can be during their stay away from home. We recommend bringing their regular food and any daily medication your pet takes. We do feed high-quality food (Purina Pro Plan) in our kennel, specifically made to prevent gastrointestinal upset if you do not bring your own pet’s food.
Can my pets board together?
We allow pets of the same species (at owner’s request) to board in a cage together.

Proudly serving the pets of Chattanooga, TN!

Animal Clinic Inc. of Chattanooga is a full service veterinary medical facility with two convenient full-service clinic locations in Chattanooga, TN.

Animal Clinic East

1414 Gunbarrel Road, Chattanooga, TN 37421
Phone: (423) 894-8495 | Fax: (423) 894-0175

Hours of Operation
Monday - Friday: 7:00am - 8:00pm
Saturday: 7:00am - 8:00pm
Sunday: 10:00am - 6:00pm

Animal Clinic Downtown

2223 E. 23rd St, Chattanooga, TN 37407
Phone: (423) 698-2401 | Fax: (423) 698-3056

Hours of Operation
Monday - Friday: 7:00am - 6:00pm
Saturday: 9:00am - 3:00pm
Sunday: Closed

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