Animal Clinic East:
Hours of Operation
Monday – Friday 7a.m. – 8 p.m.
Saturday 7 a.m. – 8 p.m.
Sunday 10 a.m. – 6 p.m.

Animal Clinic Downtown:
Hours of Operation
Monday – Friday 7 a.m. – 6 p.m.
Saturday 9 a.m. – 3 p.m.
Sunday Closed

You can call either location to schedule an appointment with our Customer Service Representative during our operational hours or make an appointment online at your convenience. New clients can also fill out our new patient paperwork here.

We charge $58.00 for a doctor’s exam. For new clients, we require the exam fee to be taken upfront as a deposit, which will be placed as a credit applied to your final bill.

Yes, at both locations. After our closing time, we recommend sending your pet to R.I.V.E.R (423) 698-4612.

Yes, we accept drop-offs and walk-ins, and we have late open hours for your convenience for pickups.

We accept CareCredit—it’s a low-interest monthly financing option that many uses in times of medical crisis.

Yes, we see birds, small mammals, reptiles and small primates (by appointment only).

All morning surgeries require to drop off between 7 and 8 a.m. the day of surgery. Afternoon surgeries are required for the pet to be dropped off no later than 11 a.m.
NO FOOD OR WATER for canine or felines after midnight the night before surgery.
A veterinary technician will go over all options and any questions you might have the day of surgery.
Once your pet’s surgery is completed a technician will call to check in with you about the status of your pet and what time to pick up.

Besides our routine surgeries, we also do complex surgeries like orthopedic surgeries, endoscopic procedures, chemotherapy and much more.

On select procedures, we have same-day laboratory results, including blood panels, heartworm tests, and stool sample checks.

Yes, we offer international and interstate health certificates for pets that travel.

Yes, we have full grooming services at both locations, including those that need sedation. Available 7 days a week at our east location and five days a week for our downtown location. We require a rabies vaccine to be current. We can give the rabies vaccination while your pet is being dropped off for their groom.

Yes, we offer boarding for all species we see! Require FVRCP/Rabies & Feline Leukemia Vaccine on cats, and DHLPP/Rabies/Bordetella vaccines for dogs, Distemper/Rabies for ferrets. We can give the appropriate vaccinations your pet needs to board during their stay with us.

We want to make sure your pet is as comfortable as they can be during their stay away from home. We recommend bringing their regular food and any daily medication your pet takes. We do feed high-quality food (Purina Pro Plan) in our kennel, specifically made to prevent gastrointestinal upset if you do not bring your own pet’s food.

We allow pets of the same species (at owner’s request) to board in a cage together.